This means the Facebook ad account has outstanding unpaid balance on it and needs to be paid before any more ads will be delivered. 


How to fix
: Please go to your Payment Settings 

  1. Select the Add Payment Method button.
  2. Enter your credit or debit card details or connect your PayPal account. 
  3. Click Continue.
  4. Edit your ad campaign in ToneDen.
  5. Finally, select Update Campaign to relaunch your ad campaign to Facebook.

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